Getting Started

How to Submit a Ticket
Please note that tickets can only be submitted by customers of HCS Company Microsoft Services In the top right corner of the screen click "New su...
Tue, 8 Aug, 2017 at 12:29 PM
How HCS Shares Office 365 Externally
To share Office 365 with her customers HCS uses a feature called "Azure Active Directory Business to Business". This means that an HCS admin follo...
Sun, 13 May, 2018 at 10:40 PM
Configure Azure SSO for C-Facts
C-Facts supports Azure SSO. Please follow these instructions on how to configure Azure SSO for C-Facts: Configure SSO with an Azure AD 
Wed, 21 Jun, 2023 at 11:07 PM
How to view tickets for my Company
Introduction At the request of a customer, contacts for that customer can be granted the permissions to view tickets that are created by other users for th...
Mon, 26 Feb, 2024 at 4:19 PM