Introduction
This guide explains the end-to-end process, who does what, and provides links to each customer action.
Purpose
Use this article to transfer an existing Azure subscription to Eden Akers’ Cloud Marketplace (administrative move). It lists the exact steps we take and the actions we ask you to complete, with links to detailed instructions.
Who does what (at a glance)
| Step | Action | Performed by | Why it matters |
|---|---|---|---|
| 1 | Create an Azure Plan (with one default subscription) in Xvantage | Eden Akers | Sets up the modern commerce container that will receive the transferred subscription. |
| 2 | Submit the transfer request | Eden Akers | Initiates the administrative move from your current partner to Eden Akers. |
| 3 | Grant AOBO (billing access) on the target subscription | Customer | Allows our distributor (Ingram Micro) to validate billing during the transfer. |
| 4 | Accept GDAP relationship | Customer | Provides least-privilege, time-bound admin access for support. |
| 5 | Assign Reader + set Partner Admin Link (PAL) | Customer | Associates our Partner ID with your subscription for accurate attribution and service delivery. |
| 6 | Accept the CSP Reseller Relationship | Customer | Enables us to transact and manage licenses. (This is separate from admin access.) |
Prerequisites
- You are a Global Administrator (or have sufficient permissions) in your Microsoft 365/Azure tenant.
- You can sign in to the Azure portal and Microsoft 365 admin center.
- You have checked whether your subscription type is eligible for an administrative move (vs. technical migration).
Step-by-Step Instructions
We create your Azure Plan (no action needed)
Eden Akers creates a new Azure Plan in our marketplace (Xvantage). This includes one default subscription container.
We submit the transfer request (no action needed)
We coordinate timing with your existing partner. Billing flips to Eden Akers on the agreed transfer date.
Perform the AOBO steps (customer action)
Follow our AOBO guide to grant the required billing access for the subscription that’s being transferred.
Open: AOBO Manual – Adding Ingram Micro to an Azure Subscription
Accept the GDAP relationship (customer action)
GDAP gives us least-privileged, time-bound admin access so we can support your environment safely.
Open: Accepting a GDAP Link: The When, Why, and How
Tip: Make sure a Global Admin is signed in to accept the GDAP invitation.Assign Reader + set Partner Admin Link (PAL) (customer action)
This associates our Partner ID with your subscription for accurate attribution and managed services.
Accept the CSP Reseller Relationship (customer action)
This allows Eden Akers to transact and manage licenses on your behalf. It does not grant tenant-wide admin access.
Open: Understanding and Accepting a Microsoft CSP Reseller Relationship Invitation
Frequently Asked Questions
Do I need both GDAP and the CSP reseller relationship?
Yes. GDAP grants scoped administrative access for support. The CSP reseller relationship enables licensing & commerce. They serve different purposes and are both required for a smooth transfer.
What is PAL and why do I still need it if I have GDAP?
PAL links our Partner ID to activity in your Azure subscription for attribution and managed services reporting. It complements GDAP but doesn’t replace it.
How long does the transfer take?
Timing depends on the source partner’s approval and completion of the customer actions above. We’ll coordinate the effective billing date with you.
Which subscription types can be moved administratively?
See our guidance on which Azure subscription types can be transferred via administrative move versus those that require a technical migration.