Note: this article applies to Business Customers who have purchased a Surface device via Eden Akers.


You can contact Microsoft to get help with hardware and software issues, or ask questions about purchased warranty service plans.


More information on Calling Microsoft to submit an incident (NL)

More information on Submitting an Incident Online (NL)


Frequently Asked Questions about Surface Warrenty, Repairs, etc. can be found here (NL)


If you need additional help in this process, please submit a ticket at the Eden Akers Servicedesk via [email protected]