See the Microsoft Support Article here.


For Microsoft Outlook 2010/2013/2016

  1. Select the email message that you want to save in MSG format.
  2. Click the File tab and then click Save As

  3. Browse to the file location where you want save the file
  4. Enter a name for the file in the File name field
  5. Click the Save as Type drop-down menu and then select Outlook Message Format (*.msg)
  6. Click the Save button. The email message will be saved in MSG (.msg) format



For Microsoft Outlook 2011/2016 on Mac

  1. Select the message you would like to save
  2. Drag and drop the message to desktop
  3. Find the message in EML (equivalent of MSG) format


For Outlook Web App 2013/2016/2019

  1. Click on New mail

  2. Drag and drop the message in question to a body of the new email